How We Protect Your Privacy
Six Core Pillars of Data Protection at Craps
End-to-End Encryption
All your personal and financial information is transmitted via 256-bit SSL/TLS encryption. No outside party can read this data.
Sale of Data is Prohibited
Craps never sells your data to advertisers or third parties. Your information is used solely to improve the services we provide on the platform.
Secure Servers
Your data is stored on secure, protected servers. Firewalls and regular security audits are in place to prevent unauthorized access.
Right to Access
You can view all information Craps holds about you at any time. If any details are incorrect, you can request a correction.
Cookie Controls
Craps uses cookies to enhance your experience on the site. You can manage cookie preferences through your browser settings.
Marketing Opt-Out
You can opt out of promotional emails or messages at any time. Service-related communications will not be affected.
ℹ️ In brief: Craps respects your privacy. We collect only the data we need, keep it secure, and never share it without your consent. Reading this policy will tell you exactly what we do with your information.
1 Introduction & Scope
This Privacy Policy applies to all users of the craps-jit.com website and the Craps mobile application. It is in effect whenever you register, log in, or browse the Craps platform.
Craps respects the privacy of users in Bangladesh. Our goal is to be fully transparent at every step of how your data is collected and used, so you always know exactly what is happening and why.
By using the platform, you agree to this Privacy Policy. Any changes will be reflected in the updated date, and a separate notice will be provided for material changes.
2 What Information We Collect
Craps collects two types of data — information you provide directly and information collected automatically as you use the platform.
Information You Provide Directly
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | For registration and KYC verification |
| Contact Information | Email address, mobile number, physical address | At the time of registration |
| Financial Information | Mobile banking number, transaction history | On deposits and withdrawals |
| Communication Records | Support chat history, email | Support Hours |
Automatically Collected Information
- Device type, operating system, and browser information.
- IP address and approximate location.
- Logs of how long you spent on each page of the platform.
- Game history and betting patterns.
- Cookies and session tokens.
Important: Craps never collects unnecessary information. Every piece of data we gather has a specific purpose, which is explained in detail in the sections below.
3 How Your Information Is Used
Craps uses the information it collects for the following purposes:
- Account management: To verify registration, login, and identity confirmation.
- Payment Processing: To process deposit and withdrawal transactions.
- Fraud prevention: To detect and prevent suspicious activity.
- Customer Service: To resolve your issues quickly and effectively.
- Legal obligations: To comply with applicable laws and regulations.
- Platform improvement: To analyze usage patterns and improve our services.
- Contact: To send important updates, transaction confirmations, and promotional offers.
Your information will not be used beyond the purposes stated above. Any new use will require separate consent.
4 Data Sharing Policy
Craps does not sell your data to third parties. However, limited information may be shared in specific circumstances:
- Payment Processors: Necessary information is shared with mobile banking providers to process transactions.
- Technology Partners: Cloud service providers or game providers may receive minimal data necessary to operate the platform.
- Legal Authorities: Sharing information with government authorities is legally required in cases of court orders or official investigations.
- Fraud prevention: With relevant authorities in cases involving fraud or money laundering investigations.
⚠️ Please note: Craps never sells or shares your data with advertisers or marketing companies. This is a commitment we will never compromise.
5 Cookies & Tracking Technologies
Craps uses cookies and similar technologies. Cookies are small text files stored on your device.
Cookies We Use
- Essential Cookies: For login sessions and security — the site cannot function without these.
- Performance Cookies: To monitor page load speed and identify errors.
- Functionality Cookies: To remember your preferences, such as language and theme settings.
- Analytics Cookies: To understand which features are used most.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.
6 Data Retention & Duration
Craps retains your data only for as long as necessary. Retention periods vary by data type:
- Account Information: For a minimum of 5 years while the account is active and after closure.
- Transaction Records: A minimum of 7 years, in compliance with financial regulations.
- Support Chat: 3 years after the issue is resolved.
- Log Files: 1 year for security review purposes.
- Marketing Preferences: Deleted after you opt out.
Once the retention period expires, data is securely deleted or anonymized.
7 Your Rights
You have several important rights regarding your personal data at Craps:
Right to View
You can request to see what personal information we hold about you.
Right to Rectification
You can update any information that is incorrect or out of date.
Right to Erasure
In certain circumstances, you may request that your personal data be deleted.
Right to Object to Processing
You can object to your data being used for specific purposes.
Data Portability
You can request a copy of your personal data.
To exercise any of these rights, email our support team. We will respond within 30 days.
8 Minor Protection
Craps is strictly for users aged 18 and above. We do not knowingly collect information from minors.
If a parent or guardian believes their child has created an account on Craps, please contact our support team immediately. We will promptly close the account and delete all associated data.
⚠️ For Parents: Use parental controls on your child's device. Craps takes a firm stance against minors creating accounts.
9 Security Measures
Technical and organizational measures Craps has put in place to protect your data:
- All data transfers are protected with 256-bit SSL/TLS encryption.
- Database Encryption — data stored on our servers is encrypted.
- Regular security audits and penetration testing.
- Two-factor authentication (2FA) available.
- Access Control — only authorized staff can access specific data.
- In the event of a data breach, affected users will be notified in accordance with applicable law.
That said, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and never share your login details with anyone.
10 Third-Party Links & Services
The Craps platform may integrate certain third-party services, such as payment gateways or game providers. These services operate under their own privacy policies.
Craps is not responsible for the privacy practices of third parties. We recommend reviewing their policies before using any third-party services.
ℹ️ Please note: Craps works only with trusted and verified third parties. Privacy standards are a key consideration when selecting any partner.
11 Privacy Policy Updates
Craps reserves the right to update this Privacy Policy as needed. When changes are made:
- The "Last Updated" date at the top of the page will be revised.
- A notice will be sent to your registered email for significant changes.
- For major changes, sufficient notice will be given before they take effect.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
Previous versions of the Privacy Policy are available upon request from the support team.
12 Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: privacy@craps-jit.com
- General Support: support@craps-jit.com
- Live Chat: Via the website or app
- Help Center: Help Center Page
We will respond to data-related requests within a maximum of 30 days. For urgent matters, we will aim to resolve them sooner.
Quick Fix: You'll find answers to most questions in our On the FAQ page available. Check it out before reaching out to support.